Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is Tolbi. For any questions regarding this policy, you may contact us at: contact@tolbi.ai.

2. Data We Collect

We collect the following categories of personal data:

• Identification data: name, email address, phone number, job title
• Professional data: company name, sector of activity
• Usage data: connection logs, browsing history on our platform, features used
• Data you provide voluntarily: messages sent via our contact form, uploaded documents
• Geospatial data: field boundaries and agricultural plot information necessary for the provision of our yield prediction and carbon estimation services.

3. Purposes and Legal Bases of Processing

We process your data for the following purposes:

• To provide and improve our services (performance of contract)
• To manage user accounts and access rights (performance of contract)
• To communicate with you and respond to your requests (legitimate interest)
• To send you commercial communications subject to your consent (consent)
• To comply with our legal and regulatory obligations (legal obligation)
• To analyze platform usage in order to improve our offerings (legitimate interest)

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal obligations. Account data is retained for the duration of your account's active status plus three (3) years following its closure or the end of the contractual relationship. Usage logs are retained for a maximum of thirteen (13) months. Data processed for prospecting purposes is retained for a maximum of three (3) years from the last contact from you.

5. Data Sharing

We do not sell, share, or disclose your personal data to third parties.

6. Your Rights

In accordance with applicable regulations, you have the following rights regarding your personal data: right of access, right to rectification, right to erasure ('right to be forgotten'), right to restriction of processing, right to data portability, right to object to processing, and the right to withdraw your consent at any time. To exercise these rights, please contact us at contact@tolbi.ai. You also have the right to lodge a complaint with the competent data protection authority.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze platform usage, and offer you personalized content. You can configure your cookie preferences at any time via our cookie consent module. Necessary cookies are required for the operation of the platform and cannot be disabled. Analytics cookies allow us to understand how you use the platform and improve its performance.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, access controls, and regular security audits.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact

For any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at: contact@tolbi.ai.